Tag: first visit

  • Dealing with Price Shoppers

    Dealing with Price Shoppers

    A good number of calls from potential new patients are from people trying to get a price for a service. These callers may be mistakenly dismissed as price shoppers. The general consumer knows very little about the differences between offices and the only factor they can use to make a decision is price. That is…

  • Developing Trust from the Get-go

    Developing Trust from the Get-go

    First you Know, then you trust, and then you buy. In that order. There’s different ways to develop trust, but trust cannot be pushed or purchased. It is gained over time. We can create the illusion of time by informing patients about how long we have been in business, or how long we have been…